Frequently Asked Questions

1What languages does Prime Language Services translate?
Prime Language Services translates from nearly all languages into English and vice versa, including:
  • Afrikaans
  • Arabic
  • Bulgarian
  • Cantonese
  • Czech
  • Danish
  • Dutch
  • Farsi
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Mandarin
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Swedish
  • Tagalog
  • Thai
  • Turkish
  • Ukranian
  • Vietnamese
  • Other Languages
2How fast do I get the translation of my document?
The majority of our customers receive their translation the following morning. We guarantee a 48-hour delivery, excluding weekends, for orders less than 5 pages. Orders consisting of 5 or more pages may require longer than 48 hours in order to maintain quality standards. Please send us “Request a Quote” form or email us at order@ForeignDocumentTranslation.com for a document delivery estimate.
3What kind of documents do you translate?
We translate ANY documents and ANY materials! Most orders include Immigration Documents: Birth/Marriage/Divorce Certificates; Educational Documents: Diplomas, Transcripts; Legal Documents: Contracts, Agreements, Patents; Websites; Books and Articles, etc.
4Do I need to send the original immigration documents, i.e. my birth certificate?
No, we do not need original documents. Scans, images or faxed copies are sufficient.
5What does USCIS stand for?
USCIS is an acronym for US Citizenship and Immigration Services, who process immigration, green cards, visas, etc. It belongs to the Department of Homeland Security and was previously referred to as Immigration & Naturalization Services (INS).
6Are certified translations required? Will USCIS (INS) accept it?
Is certification needed? Absolutely YES! USCIS require the translations to be certified.

Will translations be accepted? Absolutely YES! We guarantee acceptance of our Certified Translations by USCIS for any purpose, including immigration, green card applications, visas, etc.
7Are notarized translations required?
USCIS does not require notarized translation; instead, we provide immigration documents that are certified. Often universities, colleges and various agencies require translations which are notarized; therefore, we provide notarized educational documents, including diplomas, addendums and transcripts.
8What is your translation process? How do you ensure high quality?
Each project is completed by a certified expert translator. Another translator/editor proofreads the translation to ensure accuracy and maintain high quality.
9Do you mail the translations to your clients?
Certified translations for USCIS are usually delivered via email. Certified and notarized translations are sent via USPS Priority Mail as well as via email. Business translations are delivered according to customer’s preference.
10How to fax documents?
Fax your documents to (775) 254-1193. Do not forget to include your contact information. Please note that additional time will be required to process the documents received by fax.
11Describe your privacy, retention and security policies.
Your documents are housed on secure servers and are only accessible by the translators who need to view the files in order to perform translation. All documents are backed-up daily to a secure off-site facility. Your documents will be retained for two years, then deleted. Documents can be deleted at anytime prior to the 2-year limit by sending a formal request. Payment information is never stored by PLS. We merely pass this information for secure processing using 128-bit SSL encryption.